The 2021 Subaru Love Promise Community Commitment Award

The 2021 Subaru Love Promise Community Commitment Award

We've been nationally recognized for our dedication to our community and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Community Commitment Award. This award nationally recognizes Subaru retailers who are making the world a better place while demonstrating an outstanding commitment to supporting passions and causes in local communities. These efforts are focused in important areas such as the environment, community, health, education, and pets.

SUBARU_LOVE_PROMISE_HEART

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Maple Hill Subaru dedicated locally to the Love Promise?

At Maple Hill Subaru, our Love Promise to the Kalamazoo area can be seen in the more than 25 events we sponsor each year. We are the Proud Title Sponsor of the annual Kalamazoo Holiday Parade and the Kalamazoo Family New Years fest for the arts. We opened the Maple Hill Mountain Bike Trail in august of 2017 at the Marken Glen Park. We even sponsor more than 3,000 local softball and little league players. We're grateful for the opportunity, not only to be a part of the Kalamazoo community, but to serve it as well.

SPCA of Greater Kalamazoo

Maple Hill Mountain Bike Trail

WMU Athletics, Mattawan Schools, Kalamazoo Public Schools, KVCC technical school, Kalamazoo Regional schools, Kalamazoo Tech Schools

Maple Hill Holiday Parade, Maple Hill New Year's Family Fest / Kalamazoo arts , Ribfest for ARC, Kalamazoo Volunteer Center, Bethany Christian Services, West Portage Little Leagues, Westwood Little Leagues, Mattawan Little Leagues, Portage Little Leagues

Make-A-Wish, Team Taylor, Hospice , West Michigan Cancer Center, Kalamazoo Loaves and Fishes Food Pantry, Mattawan Food Pantry

Did Maple Hill Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Maple Hill Subaru

Subaru and Maple Hill Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Maple Hill subaru - Katie T

When we met Jim, the spca was a floundering non profit and I was new to my position. He kept an open mind and heart and listened to me about the organizations shortcomings, which were many, as there was fear we would close the doors. Jim was the first business to both internally and externally support the organization and shape it's success. With the dealerships help over a 10 yr period, we were able to clean up the mess that was made and save thousands of lives. With Jims help, we started a spay and neuter clinic, low income programs for pets, create media outreach, and he introduced me to EVERYONE, he single handedly got our feet on the ground and let us go running. With that help, we've become an award winning shelter, best practicing shelter two years in a row, and one of michigan's largest No Kill shelters. Even though Jim is no longer on the board, he is still always available for business questions, support, and continues to financially support the SPCA. We are extremely lucky to have met Jim and the dealership family, equally as important me is the personal growth they have helped me attain. The love and kindess that I've received has shaped who I am today, Jim continues to be an asset to save lives in the state of Michigan, and keep me inspired to keep going through support and lessons he'll share.

Maple Hill subaru

Local Love and Support - Scott S

At the onset of the pandemic, we were concerned for our restaurant and employees. We were able to continue to provide carry-out and delivery. Maple Hill Auto Group supported us by ordering lunch for their employees several times. In addition, they promoted our restaurant, Kazoopy's, and other local businesses on their social media and TV adds. How fitting for a community so full of love and support. A heartfelt thank you to Jim and his team from all of us at Kazoopy's.

Kazoopy’s Pizza & Grinders
Local Love and Support

Maple Hill Supports Local Restaurants - Kassidy N

In 2020 during the pandemic, Maple Hill Auto Group supported many businesses by ordering lunch for their employees at least once a week from local restaurants. My husband and I own Kelvin & Co. Urban BBQ and we were honored to provide them with a a handful of lunches during that time. The support of our small, local business meant the world to us. They would also post on social media to showcase the restaurants they were supporting to promote their businesses. Maple Hill Auto Group is the only large company in our area that supports other local businesses on this level. They could choose to use their resources to help themselves but instead they help others during a very uncertain time. Thank you Maple Hill!

Maple Hill Supports Local Restaurants

Loaves and Fishes Christmas - Jordan S

I’m so very proud of where I work and the people I work with. 2020 has been a year like no other we have seen. So much has happened and so many things have changed, sometimes daily. One thing that has stayed true throughout it all is the determination and hard work put forth everyday by the people I get to work with. Last week I put out a call for donations. Asking for money is never easy, let alone in a time of uncertainty and doubt like we’ve all experienced over the last 10 months. Turns out, it wasn’t hard at all. Within minutes I had people flagging me down in the halls ready to donate. We knew that food banks would be seeing unprecedented demand, and therefore our giving would also need to reach limits we hadn’t seen before. Thankfully we were able to take advantage of Meijer’s Simply Give Donation Cards and most importantly, their “double match” they offered last Saturday. Between employee donations and a few close friends and family, we were able to raise $3,160 for Kalamazoo Loaves and Fishes. Thanks to Meijer, and their Double Match, our $3,160 became $9,480 in food gift cards for Kalamazoo Loaves and Fishes! I’m not too proud to tell you it was hard to hold back tears of joy when I shared the totals with our team today. I’m humbled, proud and thankful for the crew that Jim VandenBerg and Monie Vandenberg have assembled at Maple Hill Auto Group. They have given us the means and set the example we strive for every day. Thank you to everyone who donated; Diane Rich-Kiel the enforcer, Andrea Walker the collector, Abigail VandenBerg the inside woman, to Portage Printing, for donating the super cool oversized checks, Lisa Luebke for helping me coordinate behind the scenes and Meijer for giving us the opportunity to maximize our impact on the community that we cherish so much!

Loaves and Fishes Christmas

SPCA Donations - Katie T

Unfortunately, due to COVID Maple Hill Subaru couldn’t put on their annual golf outing and auction for our organization, the SPCA of Southwest MI. This golf outing brings in an average of $40,000 a year and has brought in over a quarter of a million dollars for us throughout our partnership. We rely on this money for life saving surgeries, intake programs, and community programs that make our organization stand out. We are the number 1 no-kill shelter in the state of Michigan because of these programs. This year, we put our heads together and came up with a virtual donation program that would be able to take the place of the golf outing. Maple Hill produced a commercial and ran it on our local news station asking for donations from community members throughout the month of August. They also flooded social media with donation posts and opportunities. Maple Hill Subaru promised a donation match up to $10,000 for our organization. They had many of their previous golf outing sponsors still donate what they could and asked for donations of any size from the community. We had hundreds of people donate anywhere from $1 to $2,000 and we ended up raising over $20,000 within the community! With Maple Hill Subaru’s $10,000, we were able to raise 75% of what we would have raised with the golf outing! Next year we will continue our tradition of the golf outing and auction and we hope it will be our best one ever! We are so thankful for Maple Hill and the Kalamazoo community for their efforts during such a difficult time.

SPCA of Southwest Michigan

COVID Lunches - Abigail V

It has always been rewarding to work for a Subaru dealership with all we are able to give back to our community but this time came with an extra benefit! Twice a week during the COVID lockdown, Maple Hill Subaru bought all the staff lunches from local restaurants. The state of Michigan locked down far stricter than most at the beginning of the pandemic. Dealerships, small furniture stores, flower shops, garden centers, and restaurants, all couldn't sell their product in store or online. Money was taken directly out of the small business market, out of the pockets of our friends, families, and neighbors, and given to box stores which were allowed to operate. Communities like Kalamazoo, communities that rely on small businesses to fund our charities, schools, and churches were left floundering. During a time when Maple Hill Subaru had very little to give, they still went above and beyond to support the Kalamazoo local business community and to thank their essential workers. The lunches averaged $18 per person and showed off the unique cuisine of many local restaurants we had never tried before! Twice we even got to taste authentic Malaysian food from the restaurant of one of our technician's families. The restaurant also got a 30% tip on every lunch which put community give back to over $1800 every lunch day. This added up to over $25,000 back into the Kalamazoo community and free lunches on the plates of essential workers at the dealership. Additionally, Maple Hill Subaru made commercials supporting local businesses with no cost to anyone but Maple Hill Subaru. We spent all our advertising budget on over 1000 spots in 2 months on local news channels constantly reminding our community members to give back. Pay it forward. Shop local. Businesses showed in this commercial included local restaurants, hardware stores, and grocery stores. Maple Hill Subaru put over $45,000 back into the Kalamazoo community, which was extremely necessary to keep the culture of our city intact. Every business Maple Hill Subaru supported was able to open their doors to the public when the lockdown was lifted. Unfortunately, not every business in the community was able to do the same. At Subaru, we often talk about the importance of giving back to the less fortunate but rarely do we find ourselves in a situation in which we might be the less fortunate. We at Maple Hill Subaru struggled. We couldn't get any inventory off the lot because it was illegal to sell it, transport it, or auction it. Service was slow, only other essential workers bringing their vehicles in, taking away a large part of our customer base. It was a really difficult time that could have torn a lot of communities and businesses apart. Instead, we buckled down. We knew that when we worked together when we supported each other and the places we lived, we could make things better. And we did. The owner, Jim VandenBerg, said one day, "I've never had so much fun losing so much money." And that's true. We were not making any money. No one in Kalamazoo was. But we didn't dwell in it. We celebrated each other, we celebrated our resistance, and we celebrated making it one more day. We celebrated with food and we shared what prosperity we could with Kalamazoo. Because we know one thing above all to be true here at Maple Hill Subaru, we only make it out of hard times when we make it out of them together.


Vehicle Recall - GLORIA R

After my husband was diagnosed with cancer we received a notice that the PCV value for our 2019 Subaru needed to be replaced. Since we have owned prior Subaru Foresters this is the first time we ever had a recall on any. We received a call asking if we received the notice and explained we had, however, he could not be in contact with others since he was beginning to receive his treatment. To our amazement, all was handled very professionally by the dealer who sent a qualified certified technician who replaced the part in our driveway. This was a great service for us due to me ( his wife) who 2 yrs. prior had brain surgery and is not able to drive the vehicle. Just reminds everyone that just when you are about to give up in humanity due to everyone thinking about themselves, someone steps up and shows that there are great people left on this earth to amaze us. Thank you again for your service!

Vehicle Recall

Maple Hill Subaru brings warmth to cancer patients - Jamie R

On Thursday, June 13th the Michigan Chapter and Maple Hill Subaru had the pleasure of delivering 80 blankets and 30 arts & craft kits to West Michigan Cancer Center as part of the Subaru Loves To Care program. These comforting gifts were accompanied by personalized messages of hope written by the customers and staff of Maple Hill Subaru.This incredible act of generosity was warmly received by the West Michigan Cancer Center staff, and Connie, a blood cancer patient and volunteer who were thrilled to distribute these comforting gifts to other patients. Connie perfectly represents why this program exists and her dedication to helping others going through treatment as well was astounding.LLS is proud to partner with Subaru to spread hope, love and warmth to those fighting cancer, across the country and right here in these West Michigan communities.

The Leukemia & Lymphoma Society
Maple Hill Subaru brings warmth to cancer patients

Maple Hill Love Promise Program - David N

Maple Hill Subaru and LLS teamed up to give blankets out to West Michigan Cancer Centers in Kalamazoo. David Nesius is a longtime friend of WMCC- as a volunteer and a patient. He knows the staff well and was thrilled with the Subaru blanket. The staff of WMCC were touched by Subaru’s generous gift of 88 blankets and kids craft kits. Jim VandenBerg, manager of Maple Hill, also brought his daughter so she could see what a great organization Subaru is and how a small gift can warm a patient’s heart. Thanks to WMCC, Subaru and LLS, we are making connections that count!

Leukemia & Lymphoma Society
Maple Hill Love Promise Program

Maple Hill Trail - Kevin A

Kalamazoo’s incredible cycling community was missing one thing - a mountain bike trail close to the city. The primary trail, Fort Custer, sits about 30 minutes away ffrom Kalamazoo, making it hard for many people to take advantage of it. The Southwest Michigan Mountain Bike Association - SWWMBA - had long been searching for an opportunity to create a new trail that would provide easier access for the Kalamazoo community. Fortunately, we were able to find an incredible property that was part of Markin Glen County Park. While the property is very scenic and hilly, the size was somewhat small for a mountain bike trail. To maximize the acreage, the decision was made to bring in a professional trail builder, but this also increased the cost of the trail dramatically. Enter Maple Hill Auto Group.A longtime supporter of all kinds of cycling in the Kalamazoo area, and title sponsor of the annual Fort Custer Stampede Mountain Bike race, Maple Hill Auto Group has been the perfect partner to sponsor the new trail. Jim Vandenberg saw the potential immediately, and agreed that this was a trail that needed to be built for our community. Maple Hill Auto Group worked hand-in-hand with SWMMBA leadership to make sure we had the funding we needed to make this dream trail a reality.The result is an absolute gem of a trail, with elevation changes and features you can’t find anywhere else in lower Michigan. The location provides easy access from anywhere in town, and the trailhead parking lot fills up regularly on evenings when everyone comes to ride after work. Not only is it loved by seasoned riders, but the nature of trail has also created a place where less experienced riders and families feel comfortable due to its “flowy” nature. The Maple Hill Trail has motivated many new riders to get a bike and get out in the dirt, and for others to dust off their old bikes and rekindle their love of riding. The main trailhead has become a gathering place for riders of all levels to meet and swap stories, resulting in an even greater sense of community. As a SWMMBA board member I can honestly say this trail has far exceeded our expectations, and it simply would not have been possible without the Maple Hill Auto Group.

Southwest Michigan Mountain Bike Association